Carcana World

This policy describes Carcana World, the mobile puzzle game published by Eisenmeer, and its current features.

The game creates and stores your puzzle progress, settings, language choice, unlocked content, and purchase entitlements in local app storage so it can remember your game and preferences. The game does not require an Eisenmeer account. This information stays on your device until you delete it, clear the app’s storage, or uninstall the app; device backup settings may also copy it.

On supported mobile devices, if you sign in, the game sends your platform account credential and game-service data to Apple Game Center or Google Play Games. When enabled, your game progress is sent to that provider’s saved-game service so it can restore and reconcile progress across supported devices. This associates save data with your platform account; Apple or Google may separately process account, achievement, and leaderboard information under its own policy. Save data is retained by the provider while associated with your account or until you remove it using the provider’s controls. Manage sign-in, saved games, and account data through Apple or Google.

The game displays banner, interstitial, and rewarded ads through Google AdMob unless you have an active Colosseum Champion Pass, which removes ads. AdMob and its advertising partners may process device and advertising identifiers, approximate technical/device information, ad requests, and ad interactions to deliver, limit, and measure ads. Depending on your location and choices, ads may be personalized or non-personalized. Google’s consent form is shown where required; available consent choices can be reopened in the game’s Settings. On iOS, the system may ask for App Tracking Transparency permission. Allowing tracking is optional; if you decline, the game disables Meta advertiser tracking on iOS, though ads and other app functions can still operate.

The mobile app includes Meta App Events to measure app activations and attribute installs to advertising campaigns. Meta may receive app activation and device or advertising information for this measurement. On iOS, advertiser tracking is enabled only when you authorize tracking through Apple’s App Tracking Transparency prompt; otherwise the app disables Meta advertiser tracking. On Android, you can manage advertising personalization or reset/delete your advertising ID in your device settings. See Meta’s and Google’s privacy information for details about their processing and controls.

Optional in-app purchases are handled by the Apple App Store or Google Play billing. The relevant store processes your payment and sends the game purchase and entitlement status needed to provide the item. Eisenmeer does not receive or store your full payment-card details. Manage purchases and refunds through the store where you bought them.

Local game data remains until you remove it or it is cleared from the device. Platform saves and advertising or measurement data are retained by Apple, Google, and Meta under their respective policies and account controls; Eisenmeer does not control those providers’ deletion schedules. Store transaction records may be retained as required for accounting, fraud prevention, and legal obligations. For questions, access or deletion requests concerning information Eisenmeer controls, email [email protected] and identify Carcana World. Do not include passwords, payment-card details, or other unnecessary sensitive information. You can manage information held by Apple or Google through their account and privacy controls.